5618142 What Happens When You Reach Your Plan Quotas

Jimit Mehta · Mar 30, 2023

5618142 What Happens When You Reach Your Plan Quotas

Understanding Plan Quotas in Abmatic AI

Abmatic AI pricing plans include usage quotas for key features-personalization sessions, segment members, API calls, and more. Understanding what happens when you reach these limits helps you plan for growth and avoid service interruptions.

Plan Quota Types

Abmatic AI quotas cover:

  • Monthly API calls: Limit on backend integrations and data syncs
  • Personalization sessions: Unique visitor interactions per month
  • Segment capacity: Maximum number of dynamic audience segments
  • Storage: Data volume limits for event history and customer records

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What Happens When You Hit a Quota?

When you reach a plan limit:

  1. You'll receive an alert in your Abmatic AI dashboard
  2. Your account team will proactively reach out
  3. You can upgrade your plan immediately via self-service
  4. Enterprise customers can negotiate custom limits

Managing Your Quotas

Best practices for quota management:

  • Monitor usage trends in your dashboard monthly
  • Plan upgrades ahead of peak season or product launches
  • Consolidate inactive segments to free up capacity
  • Work with your success manager on optimization strategies

Need More Capacity?

If you're approaching limits, contact our sales team to discuss upgrade options. Learn more about ABM at scale and how to optimize your platform usage.

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